If you encounter technical issues or have questions about your services, you can easily create a support ticket with us. Our support team will assist you as quickly as possible!
Here’s how:
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Log in to your account
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Go to hostingplanet.org and log in.
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Go to "Support"
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In the main menu, click on Support and select Open New Ticket or Create Support Request.
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Choose the category for your ticket
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Select the appropriate category for your issue, for example:
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General Support
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Technical Issue
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Fill in the details of your issue
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Write a clear subject line.
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Describe your issue in as much detail as possible in the message field.
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If needed, attach screenshots or files to help us better understand the problem.
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Submit your ticket
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Click Submit to create your support ticket.
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What happens next?
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You will receive a confirmation email that we have received your ticket.
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One of our support technicians will review your case and respond as soon as possible.
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You can track the status of your ticket by logging into your account and going to My Tickets.
Tips:
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The more information you provide in your ticket, the faster we can help you.
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Always make sure your email address is up to date so you don’t miss any messages from us.
