Docknex, LLC — Privacy Policy
Last updated: June 30, 2025 Docknex, LLC (“Docknex”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of personal information: Personal Identification Information: Name, email address, mailing address, phone number, and other similar identifiers. Account Information: Username, password, and account preferences. Payment Information: Credit card or other payment details (processed by trusted third-party payment processors; Docknex does not store full payment card numbers). Usage Data: Information on how you access and use our website and services, including IP address, browser type, device information, and pages visited. Communications: Any information you voluntarily provide when you contact us for support or otherwise communicate with us.
2. How We Use Your Information
We use your information for purposes including: Providing and maintaining our services. Processing transactions and managing billing. Communicating with you about your account, support requests, and service updates. Improving our website, services, and user experience. Complying with legal obligations and protecting our rights.
3. Sharing Your Information
We may share your information with: Service Providers: Trusted third parties who help us operate our business (e.g., payment processors, customer support, hosting providers). Legal Requirements: Authorities if required by law, regulation, subpoena, or court order. Business Transfers: In connection with a merger, sale, or other transfer of Docknex assets. We never sell your personal information to third parties.
4. Data Storage and Transfers
Your information may be stored and processed in the United States, the European Union, and other countries where Docknex or its service providers operate. We implement safeguards to protect your information in accordance with applicable data protection laws.
5. Your Rights
Depending on where you reside, you may have rights to: Access, update, or delete your personal information. Object to or restrict certain processing. Request a copy of your data in a portable format. For EU/EEA users, we comply with the General Data Protection Regulation (GDPR). For California residents, we comply with the California Consumer Privacy Act (CCPA). To exercise your rights, please contact us at privacy@docknex.com.
6. Data Security
We use industry-standard security measures to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Cookies and Tracking
We may use cookies and similar tracking technologies to enhance your experience. You can manage cookie preferences through your browser settings.
8. Data Retention
We retain your information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website, and the “Last updated” date will be revised accordingly.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at: Docknex, LLC Registered Office: 131 Continental Dr, Suite 305, Newark, DE 19713, USA Email: privacy@docknex.com